Definitions and interpretation:-
Collectively, all information that you submit to the TWiCE Campaign via the website. This definition incorporates, where applicable, the definitions provided in the Date Protection Laws.
A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies).
Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Date Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK.
Data Protection Laws:
The General Data Protection Regulation (EU) 2016/679
TWiCE Campaign whose registered office as at Surrey Research Park, 40 Occam Way, Guildford, Surrey GU2 7YG
TWiCE Campaign, we, Our, us:
The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.
UK and EU Cookie Law:
Any third party that accesses the Website and is not either (i) employed by TWiCE Campaign and acting in the course of their employment; or (ii) engaged as a consultant or otherwise, providing services to TWiCE Campaign and accessing the Website in connection with the provision of such service.
User or you:
The website that you are currently using, www.twicecampaign.org, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
a. The singular includes the plural and vice-versa;
c. A reference to a person includes firms, companies, government entities, trust and partnerships.
d. “including” is understood to mean “including without limitation”.
e. Reference to any statutory provision includes a medication or amendment of it.
5. We may collect, store and use the following categories of Data, which includes personal Data from you:-
a. Personal contact details such as name, title, address, telephone number and email address.
b. Date of birth.
d. Job title.
How we collect Data
6. We collect Data in the following ways:-
a. Data given to us by you;
b. Data received from other sources; and
c. Data is collected automatically.
Data that is given to us by you
a. When you contact us through the Website, by telephone, post or email or through any other means.
b. When you register with us and set up an account to receive our products/services;
c. When you enter a competition or promotion through a social media channel.
d. When you make payments to us, through this Website or otherwise.
e. When you elect to receive marketing communications from us.
f. When you use our services.
Data that is received from third parties
8. TWiCE Campaign will receive Data about you from the following third parties:
b. Local Council
Data that is collected automatically
9. To the extend that you access the Website, we will collect your Data automatically, for example:-
a. We automatically collect some information about your visit to our Website. This information helps us to make improvements to the Website content and navigation and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
b. We will collect your data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.
Our use of data
a. Internal record keeping.
b. Improvement of our products/services.
c. Transmission by email of marketing materials that may be of interest to you.
d. Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.
e. Distribution of our fortnightly hints and tips.
11. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).
12. For the delivery of direct marketing to you via email, we will need your consent, whether via an opt-in or soft opt-in:-
a. Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service or element of the campaign, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out.
b. For other types of marketing, we are required to obtain your explicit consent; that is, you need to make positive and affirmative action when consenting by, for example, checking a tick box that we will provide.
c. If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.
13. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contact between you and us and/or taking steps, at your request, to enter into such a contract.
Keeping data secure
14. We will use technical and organisational measures to safeguard your Data, for example:-
a. We store your Data on secure servers.
b. Payment details are encrypted using SSL technology (typically) you will see a lock icon or green address car (or both) in your browser when we use this technology.
15. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this email address: email@example.com.
16. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identify theft, viruses and may other online problems, please visit www.getsafeonline.org. Get Safe Online is support by HM Government and leading businesses.
18. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
19. You have the following rights in relation to your Data:-
a. Right to access: the right to request
i. Copies of information we hold about you at any time; or
ii. That we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reason why.
b. Right to correct: the right to have your Data rectified if it is inaccurate or incomplete.
c. Right to erase: the right to request that we delete or remove your Data from our systems.
d. Right to restrict our use of your Data: the right to “block” us from using your Data or limit the way in which we can use it.
e. Right to data portability: the right to request that we move, copy or transfer your Data.
f. Right to object: the right to object to our use of your Data including where we use it for our legitimate interests.
20. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this email address: firstname.lastname@example.org.
21. If you are not satisfied with the way a complaint you make in relation to how your Data is handled by us, you may be able to refer your complain to the relevant data protection authority. This is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website https://ico.org.uk/.
22. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to other websites
Changes of business, ownership or control
25. We may also disclose Data to a prospective purchaser of our business or any part of it.
26. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
28. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
29. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to those Cookies.
30. This Website may place the following Cookies:-
Type of Cookie
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Used to analyse how users use our website and ascertain our most popular products/services.
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Used to analyse traffic patterns.
31. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. Further details can be found from the help section in your internet browser.
32. You can choose to delete Cookies at any time, however, you may lose any information that enables you to access the Website more quickly and efficiently, including, but not limited to personalisation settings.
33. It is recommended that you ensure that your internet browser is up to date and that you consult the help and guidance provided by the developer of your internet browser, if you are unsure about adjusting your privacy settings.
34. For more information generally on cookies, including how to disable them, please refer to about cookies.org. You will also find details on how to delete cookies from your computer.
37. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other right or remedy.
38. This Agreement will be covered by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh Courts.